Shipping Policy
All in-stock items typically ship within 1-3 business days and should arrive within 3 to 5 business days from the ship date. We ship via USPS and UPS.
If the product you have ordered is out of stock or on backorder we will contact you with an estimated ship date of the backordered item. Occasionally issues may arise that lead to an unexpected backorder situation and we will alert you as soon as we are made aware that this issue exists.
Please note The Midwest Girl cannot be held responsible for lost or stolen packages. Once your package leaves our shop we have no control of the route it takes. We are here to help with any questions regarding tracking or shipping methods.
FAQ
What is sizing like?
Unless noted different, all our tees are unisex. They typically run very true to size. We make notes of the fabric content & fit in all item descriptions. Every product has it's individual size chart attached in the description, too!
What is your return policy?
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What if there is a quality issue past the 30 day return window?
We want your new merchandise to be your “go to”. Our tee shirts should not arrive with any imperfections, but things can happen! If you are unhappy with a recent purchase, PLEASE reach out to us via email. We would be so much happier to fix a problem rather than you never wanting to purchase another MWG tee!
Please send inquiries & photos of flawed merchandise to orders@shopthemidwestgirl.com. Proof of purchase is required. Merchandise that has been clearly worn may not garner a replacement.
Do you offer in store pick up?
Absolutely! This is great if a new item is released and you are worried about not making it to the shop before they sell out! If you shop online, you can easily select standard shipping, or Dubuque in store pick up. Your item then will be pulled and prepared for shipment or bagged and ready for pick up during our business hours! You will receive a notification when your order is ready!
If my size is sold out online, could it be in stock in store?
Our inventory online/in store is exactly the same. If you are curious if a certain tee or item will be restocked, please reach out and we can give you more information! You can also easily sign up for a text or email restock notification next to the item you want!
Is The Midwest Girl® an original brand?
Yes, The Midwest Girl® is a registered trademark co-founded by sisters Marah Odgers and Marissa Hoffmann. Anything being sold outside of our website, storefront & authorized retailers is not our product and an infringement of our copyright.
Midwesty® is also trademarked by The Midwest Girl®.
Do you offer wholesale?
Yes! Please email inquiries to wholesale@shopthemidwestgirl.com or fill out the Become a Retailer application at the top of our website!
